As a leader building cohesive teams and breaking down silos are critical aspects to team success. You may encounter employees with negative attitudes of difficult interpersonal/communication interactions. During this course we will cover strategies for navigating tough situations with employees building trust between team members and creating teams that thrive in a positive team environment. We will also cover how to resolve conflicts with co-workers, contractors and customers. Participants will take a self -assessment to uncover their preferred conflict style and learn practical communication techniques towards resolving conflict.

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