This is not your average training on water and wastewater rates. Concepts will be presented in an engaging and informational way to support your public information strategies! Your instructors have designed miniscenarios and will hold a mock hearing to help you gain practical experience. Attendees will be shown typical rate setting practices and principals based on industry guidance and experience. Simple concepts will be presented so attendees can understand how alternate rate structures impact user classes differently. Further, models will be presented so actual scenarios can be evaluated by trying various rate setting strategies. Lastly, resources will be shared to help you look at and understand rates from different communities.

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